What is CXM (Customer Experience Management) and how does MergedAnalytics help improve it?

Understanding the experience your customers have leading up to moving forward with a purchase is priceless.

Many times a prospect has already made up their minds before they even speak to a person in your company.

CXM or Customer Experience Management is everything. In this segment of “Take a Breath” Thom and I discus what CXM is and how the intelligence MergedAnalytics delivers helps in this area.

You do NOT know what you do NOT know

Your prospect’s and customer’s experience on your website can mean the difference between them buying your products/services or not.

Many times they move so far as to almost register on your website but something happens that stops them from doing so ie. poor internet connection, got distracted or your SUBMIT button is not working. Could be anything.

Without a tool like MergedAnalytics…you do know what you do not know. There could be a company out there that really liked what you had to offer but did not move forward for a silly reason.

MergedAnalytics keeps you in the game. You can proactively reach out and make sure your prospects/customers got what they were looking for on your website.

In this segment of “Take a Breath” Thom and I discuss how many companies have no idea about the experience their customers and prospects are having on their website and how MergedAnalytics can help.

Podcast – 6 companies from 6 different industries use MergedAnalytics 6 different ways

One of the things I find most interesting about MergedAnalytics is how the intelligence we deliver is used differently by companies within different industries.

Even companies within the same industry leverage the intelligence we deliver in different ways.

In this episode of the “Take a Breath” podcast, Thom and I discuss how 6 different companies from 6 different industries use the intelligence that MergedAnalytics delivers… 6 different ways.

MailChimp integrates with MergedAnaytics

Are you using Mailchimp for outreach to your various target audiences ?

If so…you need to contact us.

The integration between MergedAnalytics and Mailchimp will help you close more business.

Mailchimp integration with MergedAnalytics WILL help you close more business

Take a Breath With Joe and Thom Episode 1

For the past 20 years I begin my day having what usually turns into a deep conversation with my business partner Thom Stallings.

Our conversations cover everything from business ideas, trends , concerns , spirituality, meditation , what we do for leisure , motivation techniques, what is going on with our families and how we try to stay in the best physical as well as mental shape possible.

Our first episode of “Take a Breath with Thom and Joe” is centered around how the Covid-19 has affected our lives both at home and professionally.

What are some of the ways you have “taken a breath” during this time?