Understanding the entire journey of your prospects/customers

The customer experience is the emotional response your prospect/client has to any interaction with your firm.

Are you improving your prospect’s/customer’s experience by understanding the complete journey from initial click on a link in a sent email or a link in a social media post to their specific interests on your website and/or landing pages?

The MergedAnalytics “SHORT URL” is THE tool that will help your organization with this process.

What is more important in the sales process than understanding the complete prospect/customer journey from initial click to where they go on your website after that click?

In this segment Thom Stallings and I discuss MergedAnaltyics Short URLs.

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