Case Studies
Case Study: Proactive Engagement Leads to Project Win
Client: Commercial Design Build Firm
Industry: Commercial Construction and Design
Challenge: Identifying and engaging potential clients in a competitive market because of the engagement intelligence MergedAnalytics provides.
Solution: The firm monitored website activity and noticed an auto dealership frequently visiting pages related to building additional dealerships. Leveraging this engagement intelligence, they proactively connected with the decision-makers at the dealership.
Outcome: The Design Build Firm managed to submit a bid for the project before any competitors were aware of the opportunity. As a result, they successfully secured the contract, demonstrating the power of proactive engagement and timely intervention.
By harnessing engagement data insights from MergedAnalytics and acting swiftly, the firm gained a competitive edge and expanded their portfolio.
Case Study: Sustained Client Engagement Through White Labeled MergedAnalytics
Client: Digital Marketing Agency
Industry: Digital Marketing and Web Development
Challenge: Maintaining a strong presence with customers between engagements.
Solution: The agency offers a white-labeled version of MergedAnalytics to their clients. They build WordPress websites, and every site they deliver includes their branded version of MergedAnalytics. This setup allows them to provide website analytics under their brand, keeping their agency top of mind for clients.
Outcome: By embedding their white-labeled MergedAnalytics in every website, the agency ensures continuous engagement with their clients. Even between active projects, clients benefit from ongoing insights into their website performance, fostering sustained relationships. This approach not only strengthens client trust but also positions the agency as a critical partner in their clients’ digital success.
This continuous visibility and value-add service enable the agency to maintain a strong, enduring presence with their clients, leading to higher customer retention and loyalty.
Case Study: Seamless Integration Enhances Client Engagement
Client: Marketing Agency
Industry: Digital Marketing
Challenge: The agency asked us if they could push engagement intelligence data into their HubSpot CRM system.
Solution: The agency achieved this integration by setting up a Zapier Webhook within MergedAnalytics. This webhook effectively pushed the engagement data directly into HubSpot, ensuring that their client’s CRM system was enriched with valuable insights.
Outcome: The successful integration allowed the client’s marketing and sales teams to access comprehensive engagement data within their CRM system. This streamlined data flow improved their ability to track customer interactions, tailor marketing efforts, and ultimately, enhance customer relationships and engagement strategies.
By leveraging automation and data integration tools, MergedAnalytics provided the agency with a seamless and powerful solution to manage and utilize engagement intelligence effectively.
Case Study: Enhanced Visitor Insights Through QR Code Tracking
Client: Private School
Industry: Education
Challenge: The school needed to understand who was scanning their QR Codes on mailed postcards, which directed recipients to their admissions page.
Solution: The school implemented unique MergedAnalytics SmartLinks™ embedded in each QR Code on the postcards. Each SmartLink was uniquely assigned to a specific address, allowing the school to receive an alert when a QR Code was scanned and identify the individual who scanned it.
Outcome: This solution provided the school with detailed insights into their audience. They now knew not only when a QR Code was scanned, but also who was engaging with their admissions page. This enhanced understanding allowed for more personalized follow-ups and improved marketing strategies.
These versatile SmartLinks™ proved particularly useful for other applications as well, such as social media postings, video or PDF launches, and other destination links, thereby expanding the school’s ability to track and engage with their audience across various platforms.