Do you understand the experience your digital audience is having with your online brand?
By the time your prospects decide to contact your company…in many cases they have already made the decision whether to work with you based on the experience they have had leading up to them making contact.
You are trusting your digital audience that they will see something on your website that will make them want to make contact with you.
What about the companies that never contact your company but clicked through and spent time on your website?
They made decisions on their own not to take that next step. Maybe they misunderstood what you offer?
Maybe they just did not like your website. Maybe they thought what they need….your company does not offer.
There are so many reasons why a next step is NOT taken. How would understanding who is on your website impact your sales/revenue?
In this segment Thom and I discuss how some companies in specific industries are laggards in this area.
We also discuss how one specific company uses the Intelligence MergedAnalytics delivers plus Cupcakes to close more business.
We work with a Company that resells a well known CRM application.
There is a button that contains a link on their website that when clicked …..is a way for interested prospects to schedule a demonstration of the CRM app.
That link however takes these interested prospects to the CRM manufacture’s website where they fill out a form and request a demonstration.
My customer is suspicious that the CRM manufacturer is not actually telling them about leads that originate from their website that should in fact be their leads.
What our customer did through our recommendation is the following….they created a MergedAnalytics SmartLink for that Request a Demonstration Button.
Now when prospects click that button for a Demonstration….even though they are taken to the CRM manufacturer’s website….my customer receives intelligence when that button is clicked as well as…which organization had clicked that link.
They can then follow up with the CRM manufacturer to make sure that lead is sent their way.
They now can keep the CRM manufacturer a bit more honest.
Announcing MergedAnalytics integration with ConstantContact!!!
When integrated with ConstantContact….MergedAnalytics delivers additional layers of intelligence where your ESP and CRM tools leave off.
Aside from ConstantContact…our other integrations include…Mailchimp, ActiveCampaign, ClickDimensions , MS Dynamics and VanillaSoft CRM.
It is one thing to understand when someone clicks a link in your email…but wat about where those people go on your website after that initial click? And….what happens when those people return to your website?
The answers to those two questions is the reason why integrating MergedAnalytics with ESPs and CRMs is so important.
We work with a Life Insurance Agent who markets his insurance products to individual consumers….NOT Businesses.
When I initially reached out to him…he said exactly what you are thinking right now while reading this….”I thought MergedAnalytics was a B2B tool?”
It is….but by integrating MergedAnalytics with tools like ActiveCampaign we become a B2C tool as well.
By utilizing the integration between ActiveCampaign and MergedAnalytics….he now receives intelligence through MergedAnalytics that includes EMAIL ADDRESSES of the people clicking through his website pages long after his email marketing campaigns end.
How would understanding the specific email addresses and pages they clicked/spent time on your website help your business?